The short version
- We collect only what we need to run EvronDesk for your restaurant.
- Your restaurant's data belongs to you. We don't sell it or use it for advertising.
- We never collect or store card numbers.
- You can export your data any time and ask us to delete it.
- Every service that handles your data is listed on our trust page.
Who we are
EvronDesk is a restaurant point-of-sale service provided by Capra, Lahore, Pakistan ("we", "us"). Contact: support@capradigitals.com.
Two kinds of data
Account data is information about our customers (restaurant owners and their staff) that we need to provide the service: names, email addresses, roles, restaurant details and billing records. We are responsible for this data.
Restaurant data is what restaurants record in EvronDesk while running their business: menus, orders, payments, guest profiles, bookings, stock and timesheets. The restaurant decides what to record and why. For this data, the restaurant is the controller and we process it on their behalf.
What we collect and why
| Data | Why | Basis |
|---|---|---|
| Account details (name, email, role) | To create and secure your account | Contract |
| Restaurant settings and business data | To provide the POS service | Contract |
| Device and usage information (device type, app version, errors) | To keep the service working and secure | Legitimate interest |
| Billing records | To charge for plans and keep accounts | Contract, legal obligation |
| Support messages | To help you | Contract, legitimate interest |
On this website we don't use advertising trackers. We may use privacy-friendly analytics that don't identify individual visitors.
Card data
EvronDesk does not collect or store card numbers. In-person card payments happen on the restaurant's own terminal. Online payments are handled by Stripe on its hosted pages, under Stripe's own privacy policy.
Where data is stored
Data is stored with our cloud database and hosting providers, which may process it in several countries, including the UK, the EU, the US and Singapore. We use providers with appropriate safeguards, and data is encrypted in transit and at rest.
Who we share it with
Only service providers that help us run EvronDesk (Supabase for the database, Cloudflare for hosting, Resend for account emails, and Paddle for subscription payments; see the full list on our trust page), integrations that a restaurant chooses to connect (for example delivery aggregators or tax portals), and authorities where the law requires it. We don't sell personal data.
How long we keep it
Account data is kept while your account is active and for a reasonable period afterwards for legal and accounting purposes. Restaurant data is kept while the restaurant's account is active; restaurants can export it, and can ask us to delete it when they leave.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to or restrict some processing. Guests of a restaurant should contact that restaurant first, since it controls their data. Anyone can contact us at the email above.
Changes
We'll update this page when our practices change and note the date at the top.